At friendnature.eu, we are committed to protecting your privacy and ensuring the secure handling of your personal information. This policy outlines how we collect, use, and share your data in accordance with the General Data Protection Regulation (GDPR).

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Personal Data We Collect

We collect the following types of data when you use our services or place an order:

  • IP address and browser information (via cookies)Visitor comments may be checked through an automated spam detection service.
  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed by third parties)

What Personal Data We Collect

We collect and process your data to:

  • Fulfill your order and deliver products
  • Provide customer service and support
  • Communicate relevant updates
  • Improve our services and user experience
  • Comply with legal obligations

Payment Processing

Payments made in our online store are processed via the MakeCommerce.net platform, operated by Maksekeskus AS (Liivalaia 45, Tallinn 10145, Estonia, reg. no.: 12268475).
Therefore, your personal data necessary to complete and confirm the payment — such as your name, email, payment details — will be transferred to Maksekeskus AS for the sole purpose of processing your transaction securely.

All data transfers are compliant with GDPR and protected through appropriate technical and organizational measures.